A Letter From a Reader Hailey – The Clarke Family

A Letter From a Reader Hailey

A Letter From a Reader

The suede boots that finally let me stand all day without aching.

On the orthopedic suede boots that cushion every step, steady you on your feet, and look far dressier than any "comfort" shoe I've owned — the pair I now reach for every single morning.

Margaret Ellison
By Margaret Ellison · Mount Pleasant, South Carolina
Posted July 2026 · 6 min read
Woman wearing the Hailey brown suede orthopedic boots
The Hailey, in brown suede — comfort that finally looks the part.

I am 63 years old, and for a long time my feet decided how far my day could go. By early afternoon my heels and arches would ache, and I'd find myself looking for the nearest chair. Every "comfortable" shoe I bought was either plain and orthopedic-ugly, or it looked nice and left me sore by supper.

So I stopped going places. Not all at once — just quietly. Fewer errands, shorter walks, always thinking about how far it was to sit down.

Then a woman in my church group here in Mount Pleasant kept turning up looking put-together and comfortable at the same time — and standing through the whole coffee hour without a wince. I finally asked her what she was wearing. She laughed and told me to read the Clarke family's letter first.

The Clarke family runs a small boutique here in South Carolina, family-run since 1986 — three generations, mother to daughter. The boots are called the Hailey, and their letter walks through the handful of things they refused to compromise on. I am going to let their words carry it, because they say it better than I could.

1A cushioned orthopedic insole

Close-up of the Hailey's cushioned orthopedic insole

We built the Hailey around a thick, cushioned orthopedic insole — one that supports the arch and softens every step, taking the pressure off the heels and joints that carry us all day. It is the difference between counting the minutes until you can sit and simply forgetting your feet are there.

★★★★★"I walked the whole farmers' market and forgot to sit down. That hasn't happened in years."Diane M., Greenville SC

2A steady, supportive block heel

Close-up of the Hailey's sturdy block heel and non-slip sole

The Hailey sits on a wide, sturdy block heel with a non-slip rubber sole — enough lift to feel put-together, but planted and balanced so you feel secure on tile, on pavement, even on a damp morning sidewalk. Steadiness you stop having to think about.

★★★★★"After a fall two winters ago I was nervous on my feet. In these I finally feel steady again."Janet S., Bluffton SC

3Room for wide and narrow feet

Top-down view of two feet in the Hailey suede boots

We make the Hailey from soft, supple suede that gives where your foot needs it, with a breathable inner lining so nothing overheats or pinches. It settles comfortably around wider feet and narrower feet alike — no squeezed toes, no heels rubbed raw by noon. (We'd suggest ordering one size up.)

★★★★★"I have wide feet and dread buying boots. These fit without pinching a single toe."Carol R., Charleston SC

4A discreet side zip

A neat side zip runs down the inside of each boot, so they slip on and off without the bending, tugging and balancing on one foot that stiff boots demand. On easy on, and off just as easily at the end of the day.

★★★★★"The side zip is a small thing that makes a big difference. No more wrestling them on."Linda K., Beaufort SC

5Five colors to choose from

The Hailey boots in five colors

We offer the Hailey in five soft, easy shades — brown, black, gray, blue and purple — the kind that go with the trousers and skirts you already own. Most women who buy one pair come back for a second before the season is out.

★★★★★"I bought the brown first. Two weeks later I ordered the gray. I regret nothing."Patricia L., Columbia SC

6Soft suede that fits the body you have

The Hailey is cut in soft-touch suede and made from a size 5 all the way to 12. It looks far dressier than any comfort shoe has a right to — the kind of boot that quietly finishes an outfit rather than apologizing for it.

★★★★★"They look far more expensive than they were, and I can wear them all day. Rare thing."Maureen T., Summerville SC

The Hailey, against the boots you've been buying

  Typical "comfort" boot The Hailey
Footbed Thin, hard, unsupportive Cushioned orthopedic insole
Heel Wobbly or slippery Steady block heel, non-slip sole
Fit Pinches wider feet Room for wide & narrow feet
On & off A struggle to pull on Discreet side zip
Look Orthopedic and plain Soft suede, five colors
Typical "comfort" boot
  • Thin, hard, unsupportive footbed
  • Wobbly or slippery heel
  • Pinches wider feet
  • A struggle to pull on
  • Orthopedic and plain
The Hailey
  • Cushioned orthopedic insole
  • Steady block heel, non-slip sole
  • Room for wide & narrow feet
  • Discreet side zip
  • Soft suede, five colors

Why they're clearing it now

The Clarke family outside their South Carolina boutique

They priced the Hailey at $230 when it launched, and it sold at that price all season. But for America's 250th, the Clarke family wanted to give something back to the women who have kept their doors open since 1986 — so every pair is going out at less than a third of that.

I ordered the brown. It arrived a few days later in a kraft-paper parcel with a short handwritten note from the family. I have reached for them more than anything else in my closet since.

The Hailey boots arriving in a kraft-paper parcel with a handwritten note

The Hailey Boots

★★★★★ 4.7 / 5 from 6,247+ reviews
$230.00$69.95
America's 250th Sale — Save 69%
  • Cushioned orthopedic insole that relieves heels, arches & joints
  • Steady, supportive block heel with a non-slip sole
  • Soft suede with room for wide & narrow feet
  • Discreet side zip · five colors — brown, black, gray, blue & purple
  • Sizes 5–12 (order one size up) · Free UPS shipping · 30-day money-back guarantee
See if your size is still in stock →

The Hailey Boots · $69.95 while sizes last

America's 250th Anniversary Sale ends tonight.
Buy 2 get 10%, buy 3 get 15%, buy 4 get an extra 20% off. When it's gone, it's gone.
Free ShippingSent with UPS, on us
30-Day ReturnsMoney-back guarantee
Since 1986Family-owned in South Carolina

I do not usually write things like this. But I spent too many years letting sore feet decide how far my day could go — and this one pair of boots quietly gave me back my errands, my walks, and my afternoons. If that sounds like you, I hope you find your color before it clears.

— Margaret Ellison · Mount Pleasant, SC

See the Hailey — $69.95 →

This is a personal account from a Clarke Family customer. Margaret was not paid to write it. · The Clarke Family · Family Fashion · South Carolina, since 1986 · Free UPS shipping · 30-day money-back guarantee.

A Letter From a Reader Hailey