Letter From a Reader susan – The Clarke Family

Letter From a Reader susan

A Letter From a Reader

Finally, A Sandal With Room For My Wide Feet

Two straps that adjust to your own foot, a cushioned footbed that eases the ache, and an ankle strap that keeps you steady — a proper summer sandal again.

Margaret Ellison
By Margaret Ellison · Mount Pleasant, South Carolina
Posted July 2026 · 6 min read
Looking down at the blue Susan comfort sandals
The blue pair — set to my own feet, they've barely come off since.

I have wide feet, and for years that's meant sandals were more trial than pleasure. The straps cut across the top, my foot spilled over the edge, and by lunchtime I'd have slipped them off under the table. I'd more or less stopped buying them at all.

And the comfortable ones that did fit were thin and flat, leaving my feet aching by evening — or backless things that slid around and had me gripping with my toes to keep them on. Comfortable, fitting and steady never seemed to come in one shoe.

It was my daughter Sarah, up in Boston, who told me to try a pair from a small family boutique here in South Carolina — a sandal she said she set to her own foot and then forgot about. Before I tell you what they did for my feet, I think you should read the Clarke family's letter first.

The Clarke family runs a small boutique here in South Carolina, family-run since 1986 — three generations, mother to daughter. The sandal is called the Susan, and their letter walks through the handful of things they refused to compromise on. I am going to let their words carry it, because they say it better than I could.

1Two adjustable straps that fit wide feet and swelling

We started with the fit, because that is where most sandals fail a woman. The Susan has two straps across the foot, and each one adjusts — so you set the sandal to your foot instead of forcing your foot into the sandal. There is real room across a wider foot, nothing spilling over the edge, and when your feet swell by the afternoon you simply ease the straps out a touch and carry on.

★★★★★"I have wide feet, and these are the first sandals in years that fit me without spilling over the edge. I set them to my own foot."Diane M., Greenville SC

2A cushioned footbed that eases the ache

The cushioned, contoured footbed of the Susan sandal

Underfoot, the footbed is cushioned and contoured, cupping the arch and the heel so your foot is supported the whole way along instead of landing flat on something hard — and the sole beneath is soft and thick. That is the difference you feel by evening: you can be on your feet through the shops and the garden and still want to keep them on.

★★★★★"My feet used to burn by supper. I wore these all day and forgot to complain even once."Patricia L., Columbia SC

3A secure ankle strap that keeps you steady

The adjustable ankle strap of the Susan sandal holding the foot

Open sandals so often slide around and flop off your heel, and gripping with your toes to keep them on is exactly how you feel unsteady. The Susan has an adjustable strap around the ankle that holds your foot firmly in place, so the sandal moves with you instead of sliding under you — and the wide, soft sole grips the floor. You feel planted in them.

★★★★★"The ankle strap holds my foot so I don't slide around. I feel steady in them, which I can't say for most sandals."Linda K., Beaufort SC

4Soft from the first wear — nothing to rub or break in

Walking comfortably in the Susan sandals

The straps are soft and padded, with no hard edges to bite into your skin, so there is nothing to break in and nothing to rub. You can wear them out of the box for a whole day and come home without a single sore spot — which is not something most of us expect from a new sandal.

★★★★★"Straight out of the box, wore them all afternoon, not one blister. Unheard of for me."Janet S., Bluffton SC

5Easy on and off, no bending to a buckle

Fastening the hook-and-loop strap of the Susan sandal

The straps fasten with a simple hook-and-loop instead of a tiny buckle to fumble with. You set them to your foot once, ease them open and closed however you like, and there is far less bending and fiddling to get them on — which, when your fingers are stiff in the morning, makes all the difference.

★★★★★"No little buckle to fight and hardly any bending. I just set the straps and go."Maureen T., Summerville SC

6Goes with everything, in every size from a 5 to a 12

It comes in five easy colours — blue, white, tan, black and navy — each one made to go with what you already wear, and it runs from a 5 all the way to a 12. A comfortable sandal in the size that actually fits, not the nearest one on the shelf.

The Susan, against the sandals you've been buying

  Typical sandal The Susan
The fit Fixed narrow straps, cut across wide feet Two adjustable straps — real room, nothing overhanging
Underfoot Flat and thin, aching by evening A cushioned, contoured footbed on a soft, thick sole
Steadiness Slides around, flops off the heel An ankle strap holds you firm, a grippy sole
First wear Rubs and blisters until broken in Soft, padded straps — comfortable from day one
Getting them on Tiny buckles you bend down to fasten Simple hook-and-loop — set them and go
Typical sandal
  • Fixed narrow straps, cut across wide feet
  • Flat and thin, aching by evening
  • Slides around, flops off the heel
  • Rubs and blisters until broken in
  • Tiny buckles you bend down to fasten
The Susan
  • Two adjustable straps — real room, nothing overhanging
  • A cushioned, contoured footbed on a soft, thick sole
  • An ankle strap holds you firm, a grippy sole
  • Soft, padded straps — comfortable from day one
  • Simple hook-and-loop — set them and go

Why they're clearing it now

The Clarke family outside their South Carolina boutique

They priced the Susan at $124.95 when it launched, and it sold at that price all season. But for America's 250th, the Clarke family wanted to give something back to the women who have kept their doors open since 1986 — so every pair is going out for well under half of that.

Mine arrived in a box with tissue paper and a little handwritten note on top. I set the straps to my feet that same afternoon, and they've barely come off since.

The Susan sandals arriving in a kraft box with a handwritten note

The Susan Comfort Sandals

★★★★★ 4.7 / 5 from 6,247+ reviews
$124.95$49.95
America's 250th Sale — Save 60%
  • Two adjustable straps + a cushioned footbed — real room for wide feet and swelling
  • A cushioned, contoured footbed on a soft, thick sole — eases the ache
  • An adjustable ankle strap that holds you steady, on a grippy sole
  • Soft, padded straps — no breaking in · simple hook-and-loop, set and go
  • 5 colours · sizes US 5–12 · Free UPS shipping · 30-day money-back guarantee
See if your size is still in stock →

The Susan Comfort Sandals · $49.95 while sizes last

America's 250th Anniversary Sale ends tonight.
Buy 2 get 10%, buy 3 get 15%, buy 4 get an extra 20% off. When it's gone, it's gone.
Free ShippingSent with UPS, on us
30-Day ReturnsMoney-back guarantee
Since 1986Family-owned in South Carolina

I don't usually write things like this. But the Susan gave me back a proper summer sandal — one that fits my wide feet, cushions every step, holds me steady, and slips on without a fight. If your feet have been keeping you from the sandals you'd like to wear, these are the ones I'd tell you to try, while the sale is still on.

— Margaret Ellison · Mount Pleasant, SC

See the Susan — $49.95 →

This is a personal account from a Clarke Family customer. Margaret was not paid to write it. · The Clarke Family · Family Fashion · South Carolina, since 1986 · Free UPS shipping · 30-day money-back guarantee.

Letter From a Reader susan